What We Collect and Why
When you open an account with us, we collect the information you provide during registration — your name, contact details, and date of birth. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record transaction references and wallet identifiers to process your
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payment and meet our financial record-keeping obligations. We do not store your full mobile wallet PIN or password. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access. This data helps
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us verify that the person logging in is you, especially when you switch between your phone and another device. We may share limited data with payment processors like bKash, Nagad, and Rocket solely to complete your transactions. We do not sell your personal data to third
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parties for marketing. Retention periods vary by data type: account records are kept for as long as your account is active and for a period after closure as required by applicable law. You can request a copy of your data or ask us to correct inaccuracies
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at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.